fbpx
  • Refund and Returns Policy

Since https://digirocket.shop/ offers non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product download will be available and accessible via mail or download. The nature of digital media means that once you have downloaded a product there’s really no way to ‘return’ it. So all payments at this website are non refundable and any request or dispute will be rejected without any communication.

As a customer you are responsible for understanding this upon purchasing any item at our site. There will be no refund if the product or service is downloadable or usable online in real-time and our records shows that product or service has been downloaded or used through our system.

We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds. However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.

Download and unzipping issues: it may happen so that you are having problems while downloading the product or its unzipping. Claims regarding such issues must be submitted within 24 hours. If you do not properly contact us during this period, you agree that we may construe silence as a successful download of the product with no further right of redress or refund for a “download issue” reason. In case the if you have not able unzip the product, please contact us immediately. We will be happy to mail you the product to download. please contact us on hello@digirocket.shop for the same.

  • Shipping & Cancellation

The shipping is not applicable on this website as we only sell Digital Products. Your orders will be delivered immediately after the purchase to your email. We will send a message on your What’sApp as well.

Due to the nature of the products, cancellation and refunds are not applicable. Please reach out to us on our support email: hello@digirocket.shop, and we will solve your queries in less than 24 hours.

Open chat
Need help?
Hello
Can we help you?